Privacy Policy

Last updated: October 22, 2024

Welcome to Fit & Go Pets ("we," "us," "our"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website fitandgopets.com or use our services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information about you in the following ways:

  • Information You Provide to Us: This includes your name, email address, phone number, shipping and billing addresses, payment information, and any other details you submit when you make a purchase, create an account, or contact customer service.
  • Information Automatically Collected: We collect data about your interactions with our Services, such as your IP address, browser type, device type, and browsing behavior, using cookies and similar technologies.
  • Information from Third Parties: We may obtain information about you from third-party service providers that support our Services, such as payment processors or shipping partners.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve the Services, including processing payments, fulfilling orders, and providing customer support.
  • Communicate with you regarding your account, orders, and other administrative matters.
  • Personalize your experience and show relevant content or offers based on your preferences.
  • Enhance security and detect fraudulent or illegal activity.

3. Information Sharing and Disclosure

We do not share text messaging originator opt-in data or consent with third parties/affiliates for marketing or promotional purposes. We may share your information in the following situations:

  • Service Providers: We may share your information with vendors who perform functions on our behalf, such as payment processing, shipping, and customer support.
  • Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser. Blocking cookies may impact your experience on our site.

5. Security

We implement appropriate measures to safeguard your personal information. However, no method of transmission or storage is completely secure. Please protect your account credentials and notify us of any unauthorized access.

6. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete your personal information, and to opt out of certain data processing activities. Contact us for more information or to make a request.

7. Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

8. International Data Transfers

Your personal information may be transferred outside of your country. We ensure data protection measures are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated policy will be posted on our website, with the "Last updated" date reflecting the latest revision.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:

Email: woof@fitandgopets.com
Address: Fit & Go Pets, 711 NW 24 Street, Miami, FL 33127, USA

Thank you for trusting us with your personal information.